You can listen to this audiobook in formats: MPEG4, AIFF, FLAC, WMA, MP3, WAV (compression TAR, TGZ, RAR, ZIP, TAR.LZO)
Total pages original book: 272
Includes a PDF summary of 28 pages
Duration of the summary (audio): 19M26S (5.6 MB)
Description or summary of the audiobook: #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLERPay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual 'Best Companies to Work For' list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.
Other categories, genre or collection: Office & Workplace, Entrepreneurship, Business Ethics, Memoirs, Customer Services, Management: Leadership & Motivation, Business & Management, Management & Management Techniques
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